customer-friendly features which would enhance its revenue.
(2) The Business-level Strategy
Use of Resources
Resource of Amazon is an intangible asset such as employee, knowledge, and brand name. Amazon gains employees from established businesses in the middle of acquisition process, and transfer to Amazon employees, relocating as working forces of Amazon. These new workforces enable
The Volunteer Management Process
Step 1. Planning and Organization
Planning for volunteer program gives us the opportunity to work out the purpose of the program, the role of volunteers in the company, the program’s contribution to the company’s mission, and how the volunteer program fits into the structure of the company. Planning is the best done with input from those who will
customer responsiveness. As the business environment becomes increasingly competitive both domestic and abroad, POSCO has made clear from this organizational change that evolving into a more customer-oriented firm is key to attaining sustained global competitive advantage.
The new executive post of CTO is responsible for the firm’s overall technological strategies. As will be discussed furthe
management system. It also dominates an emerging market such as Indonesia and China ahead of other competitors so it could get low price mobile phone market.
Actively Using Outsourcing
Nokia could acquire distribution channel between product and customers with relatively low cost by outsourcing. Since distribution channel is not directly related to product quality, Nokia could gain competitiv
people in distribution industry. However, the fundamental key to success is infrastructure construction on the basis of 'customer-first mind'.
The key to success of E-Mart is to provide the whole service based on 'customer-first mind' for every moment from customer's arrival to departure.
3) Study on the service character through E-Mart's theoretical approach
2. Environment analysis